Shingles
Talk through your symptoms and get clear next steps and treatment advice in a confidential setting.
- Faster clarity on what to do next
- Relief-focused advice to help you feel more comfortable
- Support with medicines and self-care that fit your needs
- Clear guidance on what to expect and how to look after your skin
Am I eligible for Pharmacy First support with shingles?
- Adults aged 18 years and over
- Symptoms suggestive of shingles
- No GP appointment needed - self-refer or be referred by NHS 111 or your GP
Confidential, respectful support
A calm, private conversation so you can discuss symptoms and concerns without feeling rushed.
Clear treatment plan
Practical guidance on suitable treatments and self-care, with advice on how to use them safely.
Next-step guidance if symptoms change
Simple advice on what to monitor and when to seek further help if things are not improving.
Why use Pharmacy First
- No GP appointment needed - refer yourself or be referred
- Seen by an experienced pharmacist in a private consultation room
- The consultation itself is always free on the NHS
- Treatment provided where clinically appropriate
- If a prescription-only medicine is needed, normal NHS prescription charges apply
- NHS exemption rules apply - no charge if you're eligible
What this service involves
You will be asked about your symptoms, when they started, and any medicines you take. You will get clear advice on suitable treatment and how to care for the affected area at home. You will leave knowing what to do now, what to expect over the next few days, and what changes would mean you should seek further help.
Unhurried symptom review
Time to explain what is happening and ask questions, with clear answers in plain language.
Support that fits your routine
Advice that takes into account work, caring responsibilities, and other health conditions.
What we provide
These are the key parts of the support you can expect during and after your visit.
Symptom and history questions
A structured chat about your symptoms, timing, and any relevant health conditions or medicines.
Treatment and pain-relief guidance
Advice on suitable options to ease discomfort and help you manage day to day.
Skin-care and comfort tips
Simple steps to protect the area, reduce irritation, and lower the chance of spreading the virus.
What to do over the next few days
Clear expectations and practical advice on pacing, rest, and returning to normal activities.
When to review or seek further help
Straightforward guidance on what changes to look out for if you are not improving.
Who this service is for
This is suitable for adults with a new painful or tingling rash who want clear next steps.
Adults with a new rash and pain
If you have a painful, burning, or tingling area and a rash that has appeared recently.
People who want timely support
If you would like advice sooner to help you manage symptoms and daily activities.
Those with questions about infection risk
If you want practical advice on protecting others and caring for the affected skin.
Those with questions about infection risk
If you want practical advice on protecting others and caring for the affected skin.
If you need further care
- If your symptoms require further investigation or urgent medical care, our pharmacist will advise you on the most appropriate next steps.
Frequently Asked Questions
Your local pharmacy, close to home.
Take the first step towards better health - book a service or stop by the pharmacy in Sheerwater.